Tom Kane's

Film Production Workshop

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Terms of Service

Terms of service

Please note that the Terms of Service policy is different, and therefore customized, for each of the following

  • the Live Workshops
  • DVD purchases
  • Downloads
  • Production Boards/Strips sales. 
Terms of Service for Live Workshops  
  • Cancellations received 31 (thirty-one) days before the start of the Workshop will result in a full refund (less a $25 administration fee).
  • Cancellations received between 15 (fifteen) and 30 (thirty) days before the start of the Workshop will result in a 50% refund (less a $25 administration fee).
  • No refunds will be issued if cancellations are received 14 (fourteen) days or less prior to the start of the Workshop.   

Terms of Service for 8-disc DVD set purchases

  • All 8-disc DVD set sales are final.  There are no refunds.
  • Lost 8-disc DVD set shipments must be reported to Tom Kane via email (Tomjohnkane@gmail.com) within 30 (thirty) days of expected delivery for shipments within the U.S. in order for shipper's tracing efforts to begin.  "Shipper" refers to U.S. Postal Service (USPS).
  • Lost 8-disc DVD set shipments must be reported to Tom Kane via email (Tomjohnkane@gmail.com) within 45 (forty-five) days of expected delivery for international shipments in order for shipper's tracing efforts to begin.  "Shipper" refers to U.S. Postal Service (USPS) Priority Mail Express International.
  • Lost 8-disc DVD set shipments will be replaced and reshipped once the shipper has notified us that tracing efforts to locate the lost shipment have been exhausted.  This usually occurs within 30 (thirty days).
  • Failure to report lost 8-disc DVD set shipments within the domestic and international time frames outlined in this policy will result in forfeiture of replacement.  There will be no refunds.
  • Damaged domestic or international 8-disc DVD set shipments must be reported to Tom Kane via email (Tomjohnkane@gmail.com) within 7 (seven) days of receipt of the shipment.  
  • Failure to report damaged 8-disc DVD set shipments within 7 (seven) days of receipt of the shipment will result in forfeiture of replacement.  There will be no refunds.
  • To be eligible for replacement, damaged 8-disc DVD set shipments (including container, wrapping and contents) must be returned to Tom Kane, 2690 SW Buckingham Avenue, Portland, OR  97201 (USA) within 14 (fourteen) days for domestic shipments, or 30 (thirty) days for international shipments AFTER notifying us of the damage via email.  Damaged shipments will be replaced and reshipped upon receipt of your package, usually within 14 days.
  • Failure to return damaged 8-disc DVD set shipments to Tom Kane within the domestic and international timeframes outlined in this policy will result in forfeiture of replacement.  There will be no refunds.
Terms of Service for Downloads
  • All Download sales are final.  There are no refunds.
  • Problems with downloading Film Production Workshop purchases (Complete Workshop, Bundles, or Chapters) should be brought to the attention of Tom Kane via email (tomjohnkane@gmail.com) within 15 (fifteen) days of purchase.  All such problems will be resolved in a timely fashion.  There will be no refunds.
Terms of Service for Production Boards/Strips
  • All production board and strip sales are final.  There are no refunds.
  • Lost shipments must be reported to Tom Kane via email (tomjohnkane@gmail.com) within 30 (thirty) days of expected delivery for  shipments within the U.S. in order for shipper's tracing efforts to begin.  "Shipper" refers to U.S. Postal Service (USPS).
  • Lost shipments must be reported to Tom Kane via email (tomjohnkane@gmail.com) within 45 (forty-five) days of expected delivery for international shipments in order for shipper's tracing efforts to begin.  "Shipper" refers to U.S. Postal Service (USPS) Priority Mail Express International.
  • Contents in lost shipments will be replaced and reshipped once the shipper has notified us that tracing efforts to locate the lost shipment have been exhausted.  This usually occurs within 30 (thirty days).
  • Failure to report lost shipments within the domestic and international time frames outlined in this policy will result in forfeiture of replacement.  There will be no refunds.
  • Damaged domestic or international shipments must be reported to Tom Kane via email (tomjohnkane@gmail.com) within 7 (seven) days of receipt of the shipment.  
  • Failure to report damaged shipments within 7 (seven) days of receipt of shipment will result in forfeiture of replacement.  There will be no refunds.
  • To be eligible for replacement, damaged shipments (including container, wrapping and contents) must be returned to Tom Kane, 2690 SW Buckingham Avenue, Portland, OR  97201 (USA) within 14 (fourteen) days fordomestic shipments, or 30 (thirty) days for international shipments, AFTER notifying us of the damage via email.  Damaged shipments will be replaced and reshipped upon receipt of your package, usually within 14 days.
  • Failure to return damaged shipments to Tom Kane within the domestic and international timeframes outlined in this policy will result in forfeiture of replacement.  There will be no refunds.

Tom Kane, film producerTom Kane has had a long and distinguished career in the film and television industry. As a Producer, Production Manager and Assistant Director, his clients have included Twentieth Century Fox, Miramax Films, Columbia Pictures...

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Directors Guild of America (DGA)
www.dga.org

Producers Guild of America (PGA)
www.producersguild.org

Writers Guild of America (West)
www.wga.org

Writers Guild of America (East)
www.wgaeast.org

Screen Actors Guild (SAG)
www.sag.org